Externalizing enterprise Web apps through the use of portals has become an essential way to connect customers, partners and mobile employees to many business processes. As a result, managing different levels of user access, SSO, audit and authentication has become mission critical.
The Complexity Tax
Organizations must rethink how they secure Web apps or face escalating costs and complexity, potentially overwhelming IT personnel. Administration of first generation Web access management (WAM) solutions requires complex integration of multiple Web server agents and servers making this approach cumbersome and difficult.
Specifically, the agent-based architecture of current WAM solutions is broken. Agents are riddled with compatibility and platform support issues. Whenever agent versions or Web apps change, for example, the agent must be re-installed and re-tested. Because agents are tightly coupled with Web apps and the WAM system, introducing changes is difficult.
Why Is WAM 1.0 So Expensive?
First generation WAM software has proven too expensive and overweight: » According to Forrester, A typical WAM deployment will cost an organization $187,000 in upfront capital expense. Maintenance and support fees add another 20% annually. » Integrating first generation WAM with packaged apps such as SAP, Siebel or PeopleSoft can cost $100,000 per adapter for each application. Custom integration for packaged and custom Web apps adds additional expense. » Integrating multiple user directories into a portal requires purchasing virtual directory software that, according to Forrester, can cost $115,000 to deploy.
Scalability in the Cloud Era
Web apps and portals are mission critical and require rock-solid reliability. Scalability in today’s Cloud environments implies that support is needed for potentially millions of users while anticipating traffic spikes of tens of thousands of concurrent users.
The Solution: SinglePoint Web Access Management
SinglePoint WAM was built with the knowledge and experience gained by developing the industry’s first WAM product, Securant ClearTrust (now RSA Access Manager). Today, Symplified is transforming the WAM marketplace by taking a radically simpler approach – utilizing appliances or Cloud delivered services to reduce costs, accelerate deployments and speed integration.
More importantly, Symplified provides one-to-one expert support – not throwing you into an abyss of impersonal call-center support from people unfamiliar with your environment that support hundreds of other products.